Help & support

Shipping & delivery.

Coordinate delivery expectations with clear information about locations, timing, freight and receiving requirements.

Delivery planning

Confirm ship-to locations, requested delivery windows, lead times and receiving constraints before release.

Freight coordination

We can coordinate shipment details with the appropriate carrier, freight forwarder or distribution partner.

Receiving support

Report shortages, visible damage or delivery exceptions promptly with photos and shipment details.

Import timing

For sourced programs, timing depends on production, documentation, customs and final-mile delivery.

Have a delivery question?

Send your order number, destination and requested timing to our team.

Contact Shipping Support